Support

The QuickPrint database can be manually synchronized in the following way. Make Quickprint the ‘active’ application by clicking on the QuickPrint icon in the dock. File>Synchronise Database Now.

Make Quickprint the ‘active’ application by clicking on the QuickPrint icon in the dock. File>Change Database Content.

Highlight the country required and select ‘All publications’. Synchronize.You will be able to continue working as usual while QuickPrint is updating.

Hold down alt Quickprint>About Quickprint

The QuickPrint database is where all the publisher information such as publication title, size, colour space and required format is saved.

As a publisher can edit their settings at any time it is vital that you update your database on a regular basis to ensure that you have the latest information.

The button with a Plus sign is the Add button. Use it to add a new job destination.

The button with a Minus sign is the Delete button.

If you want to delete a destination, click on it to highlight it, and then click on the Delete button. The bottom button, with the Arrow pointing to the right, is the Save button. Use it to save the destination details for the job into a .tic file. The other button, with the arrow pointing to the left, is the Load button.

Use it to load destination details which have been set up for a previous job and saved in a .tic file. You can either add the destination(s) in the file to any existing destinations (Append), or use the destination(s) in the file to replace any existing destination details (Replace).

Place them in a ‘Generic’ profiles folder on the following path: folder containing quickPrint.DB/Profiles/Destination/Generic.

Profiles in the Generic folder are never deleted by QuickPrint when it updates data.

This is probably because the file has been created using File>New Document in the page layout application, rather than using the QuickPrint menu.

You need to input the destination details and save them, then use the QuickPrint menu’s Adjust Page to Required Size function alternatively select the bleed box, Quickprint>Selection based exports. Continue to export job as normal.

The new Common Sizing option on the QuickPrint plug-in menu is designed to make it easier to work with slightly different page sizes.

When you set up a job for multiple destinations, QuickPrint will create the layout document in an appropriate size. As you export each group, QuickPrint will automatically adjust the trim and bleed values to the correct size.

Use Accept As or Send As to ensure that each new PDF has a different filename.

Turn off the automatic export to PDF. QuickPrint>Preferences under General, untick ‘Allow exporting directly to PDF’.

This is a Clipboard error. To fix, highlight some text on a folder or file Edit>Copy, this will replace the clipboard content.

This generally means you do not have permission to modify this PDF, so your changes cannot be saved.

If the message concludes ‘The file is damaged beyond repair’, it probably means the PDF has been corrupted, usually as a result of being transmitted by email or http transfer.

It is not feasible for QuickPrint to repair the file, as this could change the appearance of the job. The solution is to re-transmit the original file.

If the message concludes with lines of code, then it is most likely an error raised by the PDF library. This usually means the PDF being validated contains information not allowed in PDF documents or the PDF has been badly created. These errors usually prevent a scenario where the file would fail at production, though it may have otherwise passed validation.

Some elements within the file can’t t be located.

Move all files locally and try again. (The easiest way to do this is as a collect for output).

Alternatively produce a pdf file and check this using Quickprint.

Some items defined in local checks may conflict with a destination’s requirements.

You can drag that pdf onto QuickPrint 5.1, or go File>Open> and browse to the pdf.

QuickPrint will give you a fault stating you have not checked the pdf against a publisher.

Simply click the ‘Specify’ button, and enter the publication details.